STEP 01
Product foundation: built a stable, scalable platform
We started with a full rebrand — a new logo, color palette, and design system — then rebuilt the booking experience from the ground up, replacing the outdated, hard-to-navigate flow with a clear, modern one. This gave La Permanence a strong visual and structural foundation to build every other improvement on top of.
STEP 02
Dedicated product team: continuous ownership without context switching
Our team has been embedded with La Permanence since 2025, with the same product manager, designer, and engineers continuing the work as new priorities come up. This ongoing setup means every improvement builds on a shared understanding of the platform and its users, without the ramp-up time that comes with rotating teams.








.png)
.png)
.png)